Privacy Policy

Last updated: April 2026 · Compliant with the Australian Privacy Act 1988

1. Information We Collect

We collect the following types of information when you use SparkySafe NSW:

Account information: Name, email address, and authentication credentials.
Usage data: Chat queries, feature interactions, and session activity.
Device data: Device type, operating system, and app version for technical support.
Images: Photos uploaded for AI visual inspection within the Defect-Proof Mode feature.
Payment information: Managed securely by RevenueCat — we do not store credit card details.

2. How We Use Your Information

We use collected information to provide and improve the SparkySafe NSW service, process subscriptions, respond to support requests, and ensure platform security.

We do not sell your personal data to third parties.

3. Data Storage & Security

All data is stored on secure cloud infrastructure.

We implement industry-standard security measures including encryption in transit and at rest.

4. Third-Party Services

We use third-party services including:

AI model providers (OpenAI)
Cloud hosting (AWS/GCP)
Subscription management (RevenueCat)

5. Your Rights

Under the Australian Privacy Act, you have the right to access, correct, or request deletion of your personal information.

6. Cookies & Analytics

The mobile application does not use browser cookies.

Anonymous usage analytics may be collected to improve platform performance and user experience.